Testimonials for Quality 1st Basement Systems

My experience with the office staff was great; they were very courteous. The installation was done in a neat and professional manner and the crew was very polite and professional. I am very satisfied with this job.

My experience with the office staff was excellent. The installation was very neat and professional and the crew were very nice and informative. I am very satisfied with this job.

My experience with the office staff was very good. The installation was excellent, and the crew were extremely polite and courteous. The inspector was very good and helpful. I am very satisfied with this job.

My experience with the office staff was very good. The installation was very neat and professional.

Our experience with the office staff was very good. The installation was very neat and professional and the inspector was very nice and knowledgeable. We are very satisfied with this job.

Our experience with the office staff was good, the installation was done very neatly and professionally and the crew did a good job also.

"Outstanding job done by the crew! They were professional, courteous, neat and explained everything about the job before starting. Great communication. They answered all my questions and went above and beyond to ensure we were satisfied with their work. I highly recommend them."

We wanted to note that the two guys who came were very respectful and clean and hardworking!

Your service guy was a very nice professional young man. He was very helpful next time any service I hope you sent him back.

As a Real Estate Agent, inspection issues can crush a deal, and having the right contractor to navigate complex repairs is crucial. 1st Basement Systems went above and beyond to inspect, explain, and repair quickly a home with structural issues that was under contract. The sale of this home would not have happened if it wasn't for 1st Quality Basement Systems! You do not want to hire anyone else if you need foundation repairs. Great team & a shoot out to Joe who was nothing less than amazing!!!

The team came into my basement this morning and was very efficient. They covered my kitchen floor and started to work. Juan G. and the men started at 9 and were finished at 11. After the work was done I was asked to checked to see if everything was finished the way it's supposed to be I will recommend this company to my family and friends. Matt A. came in a walked me through everything. I also liked that Matt also called after the work was finished. I appreciated the follow-up phone call. Thank you, Matt and the team!

I recently had some flooding in my basement due to a sump pump whose foot valve had become stuck. By the time I realized the problem, WATER. I managed to fix the problem but the carpeting was already soaked. With much effort, I removed the water and, over the next few months, ran repeated mold tests - which turned out ok, thank goodness. The other day I saw a Quality 1 Truck standing across the street from my house and asked the rep about installing TWO new sump pumps so that would not happen again. He was smart, polite, and, since it was the end of his day, gave me a full assessment of my options and took the necessary data. WITHIN THREE DAYS his team was able to install two great, double-pump sumps. I cannot thank them enough and I'm extremely impressed by both their professionalism and attention. I should note that my appointment was originally made for three months from now because they are so busy. This is only one thing they do out of MANY to care for basements. Call them; I think you'll be very pleased. It's unusual to see such honest and competent people these days.

Bryan was very knowledgeable, very helpful, and very kind!

Service was all good. Patrick was great as always.

"Very pleased with the work done in our crawlspace. The materials are much better quality than the clear plastic we’re replacing. The two man crew showed right on time and worked quickly all day. I would recommend this company to anyone, and will be my first call for any future issues."