Testimonials for Quality 1st Basement Systems

Five stars are definitely deserved for quality first. After the most random Google search, Quality 1st came up and I errantly sent in a request for an estimate. Within hours it was scheduled and in days Will Harris was designing a solution. He was professional, courteous, patient, and thorough.  On 8/1, David and his three-man crew were on site to install the entire perimeter drain, two sump pumps, and the Sani Dry Dehumidifier. They were prompt, personable, and clean. Thank you again, Will, David, and the entire Quality 1st team.  

A year ago, you installed my sump pump and Sani-Dry and did a great job,  I always feel confident I got the best waterproofing available.  You may use me as a referral since I was extremely satisfied with the job that you did.  Bob was very thoughtful and the installation crew was hard working and very nice, overall i am happy with my superior waterproofing products.

Out of all the estimates I got the reasons I decided to go with Quality 1st was the personal recommendations, the salesman's presentation, and the price for the products.  I am happy I choose them, the work was done perfect and they even cleaned up.

I thought about fixing my wet basement for the last 3 months and was very satisfied with the installation. The installers were great; they were on time, clean, and neat. The salesman was professional knowledgable, and friendly.

Clear presentation by Ken Peare of recommendations for our basement. He made some good suggestions that other companies didn't mention. Although we decided on less work than he proposed, he respected our needs and wasn't pushy about doing everything.

Great job every time! I know that I will always have great service when these technicians come to my house. He was extremely efficient me. He was thorough with his explanations and I thoroughly recommended this Company because of the overall get experience I have with them each time. 

The office staff was friendly, professional, and excellent. Salesman presentation was fantastic and knowledgeable. I went with this company because I am a prior customer. I was very satisfied with the excellent and professional job done for the 2nd time. Job was done quicker than expected. All around great experience.

Your installation crew and office staff is very professional and courteous. The salesman was fantastic and knowledgeable. 2nd time having work done in the house by your company and it was done quicker than expectedd with the quality of the work.

The service technician, Michael, did a quality job in identifying the issue with my SaniDry dehumidifier; then returned a couple of weeks later to hook up a new unit. Michael was on time, polite, and got the job done effectively and efficiently. I will continue to use Quality 1st Basements to service my dehumidifier and will recommend this business to others.

Ryan did a great job cleaning our sump pump and dehumidifier. He recommended a new pump and showed me the problems but did not pressure me to replace it. We did end up having him replace it.

Ryan did a great job cleaning our sump pump and dehumidifier. He recommended a new pump and showed me the problems but did not pressure me to replace it. We did end up having him replace it.

I am very satisfied with Quality 1st. I have used them in the past to waterproof my basement and when I wanted to get additional work done I did not hesitate to call. The office staff was very polite and helped set up my free estimate appointment with inspector Nick Biris. He was very professional and gave me a free evaluation of the basement and price! When it was time to have work installed, I think the crew lead by Victor Leon was amazing. They were very courteous, prompt, and helpful. Overall I chose Quality 1st because they were professional, and offered a good price to have the work done.

I'm very satisfied with the work. The sales guy was very professional and clear. Everyone at the office was very nice and the installation team was knowledgeable and tidy. Good presentation by the rep.

Justin called me to let me know he was on his way to my home about 15 minutes prior to our service window. He arrived early was very respectful when entering our home and completed a very thorough service of our sump pump. When I attempted to hand in my credit card he requested a contactless payment which had me read my card to him. Every interaction was reliable and incredibly professional. Thank you, Justin.

I chose Quality 1st because of their pricing, which was very reasonable. I was satisfied with the installation crew because they were very respectful.