Testimonials for Quality 1st Basement Systems

Jonathan Neira was great to work with. The installation team was hard working, truthful, polite. I chose your company because someone referred me to you. Ken Peare explained everything in detail, suggested options, and answered/addressed all of my concerns.

Joe Hubbard helped us design and choose the right solution to reinforce our bowing foundation wall at a much better price than the other quotes we received. The installation team showed up on time and the foreman Jonathan was very professional. They were efficient and completed the job quickly.

I chose Quality 1st because I liked the overall design of the system installed in my home. Quality 1st has three of the most hard working guys I have ever met.

Randy was very low key and thorough and the installation team was hardworking, worked quickly and efficiently, and cleaned up afterwards. It has been several years since your company installed my French drains.  I've always had excellent service from your company.  Your prices are reasonable and everyone on your staff has been personable and honest. I am very satisfied with the job done!

I chose Quality 1st Basement Systems based on their efficient services. I was very pleased to receive the estimate during the appointment, rather than days later.

I appreciate that Randy let me watch the whole procedure. I was interested in how the sump pump worked and they explained everything. 

We are very pleased with our annual service appointment with Quality 1st Basement Systems. The service guy that came out Sha'Chon Kasey was great! He should be in sales. He almost sold me on getting your dehumidifier air system for my house. We will be in touch!

Great products and prices. Waterguard systems seemed to us to be a superior perimeter drainage system to be used in the finished space of our basement. Your company provided the best solution for our problem.

After struggling with water problems in my basement, I knew that I needed to have a sump pump with a battery backup installed. I had heard about Quality 1st Basement Systems because my daughter had used them in the past, and she was very satisfied with the work that was done. After going through the process myself, i was very impressed with every step of the process. The staff was very good in setting up my appointment, and the salesman was excellent in his presentation. Jesus and his installation crew were very polite and efficient, and they did a wonderful job. They informed me of every key step of the way, and I was very pleased with the work and level of the cleanup. The whole process exceeded my expectations. I am very happy my daughter recommended Quality 1st Basement Systems to me, and I will definitely do the same for anyone who is thinking about getting work done in the future.

Just wanted to comment on how great the experience was with both Matt and Ruberto, the installer. The proposal process was seamless and really consultative which I liked. The installation was completed quicker and more efficiently than I had anticipated and the team made sure we were absolutely satisfied before leaving. I work from home and my office is close to where the work was being done. I was able to work without interruption which was also great. I would highly recommend it.

We had a great experience working with Mike to find solutions for our sagging 1850s house. His thoroughness in assessing the whole situation and expertise in designing a solution created a plan that exceeded our goals. We would recommend Mike and Quality 1st to anyone with a basement that needs more than just a simple fix.

Technician Justin serviced my equipment today, he arrived early and was very courteous and professional. He even took the time to explain to me how my basement dehumidifier works and how to maintain the equipment between annual service calls since I wasn’t home when the equipment was installed. I would definitely recommend Quality 1st and their team! Thank you, Justin!

The guys were on time and performed the job as I wanted. They were professional and thorough and cleaned up the area when they were done. I had a trench dug about 30 feet to continue the downspout underground to the back of the yard. I highly recommend this company.

I had a water problem in the basement for 20 years, before I came across Quality 1st Basement Systems. My sales rep gave a very good presentation on all of my options. The installation team lead by Wilver did a very good job installing my waterproofing system and battery back up. 

From start to finish, Quality 1st was on point. Quality 1st not only had the best service as far as response, their assessment of my situation far exceeded any other company I had come out of. Anthony was my specialist and the amount of time he spent in my 1foot-3foot high, dirt crawl space was amazing and appreciated. After the assessment, I discussed my options with Anthony and we came up with a plan. The team that came to do the work was respectful, clean, and worked fast. Thanks again Quality 1st!