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This homeowner wanted to keep his basement dry because he had been struggling with water sitting in his basement. He had used our services previously, so he knew just who to call when he needed waterproofing solutions.
We sent Service Technician Michael Holtzbauer to inspect the basement and determine what was causing water to get into the homeowners basement. Michael found that there were no waterproofing systems in place to protect the homeowner's basement, so water was not leaving the basement once it got in. Also, Michael saw that the drainage system was not pumping water out of the drains as they easily froze over in the winter and prevented water from getting out. Michael discussed with the homeowner some options for waterproofing as well as fixing the small drainage system, and the homeowner decided to start with fixing the drainage system. Our installation team installed 2 TripleSafe Sump Pump Systems included 4 IceGuards which protect the sump pump from freezing over in the winter. These sump pumps will also help to pump water out of the basement as opposed to the previous drainage system which only ran water downhill.
The homeowner was thrilled with the final product and he already notices the difference in water getting out of his basement. Check out the new outdoor draining transformation!
This owner had a problem with a settled slab in their back patio. It not only looked bad but it was also easy to trip over. Since they loved spending time in this peaceful space, it was important to them to fix the issue and make it functional again.
To solve the problem, we used a solution called PolyLevel. It lifted and leveled the concrete by filling in the empty spaces underneath the slabs. These empty spaces were causing the shifting and cracking. After applying PolyLevel, we sealed the concrete with a product called NexusPro. This made the concrete more durable and helped prevent similar issues in the future. The owner was really happy with the result. They can now enjoy their backyard without worrying about the uneven slab.
Louis closed on his new house in September 2021 and wanted to address the issue of excessive moisture and high humidity levels in the crawl space. Excess moisture can lead to a host of problems, including mold growth, musty odors, and potential damage to the structural integrity of the house. To tackle this issue and create a more comfortable living space for Louis, we implemented a comprehensive moisture control system.
The first step involved installing CleanSpace, a durable vapor barrier that acts as a moisture barrier between the ground and the crawl space. This effective barrier prevents moisture from entering the crawl space, thus reducing the humidity levels. To further enhance the moisture control, we incorporated a drainage mat, which allows any water accumulation to be channeled away effectively.
Because of the impact of open vents on moisture infiltration, we proceeded to block off the vents, preventing outside air and humidity from entering the crawl space. This step was crucial in maintaining a controlled environment and preventing excess moisture buildup.
To efficiently manage any potential water intrusion, we installed a SmartDrain, a smart sump pump system designed to detect and pump out any excess water that may enter the crawl space. This added layer of protection ensured that Louis' crawl space remained dry and free from water-related issues.
Lastly, we implemented a Sedona dehumidifier, specifically designed for crawl spaces. The Sedona effectively regulates humidity levels, removing excess moisture from the air and creating a healthier environment.
This customer had a problem with bowing walls in her basement, and her dehumidifier was not working properly. The customer chose our services because she had a positive experience with our previous products installed in her basement. She had seen the benefits of our solutions firsthand and trusted us to resolve the current issue. We decided to install a Sanidry Sedona dehumidifier, which was a great replacement for her previous Sanidry XP unit. As the customer continues her home improvement journey, she can have peace of mind knowing that her basement is equipped with a high-quality dehumidifier that offers the benefits she has come to appreciate from our products.
Julie, a relatively new homeowner, had a strong desire to renovate her basement but realized that addressing the water issue was a prerequisite. Initially, Julie had contacted us for a concrete appointment, as the lack of proper sealing against the home was resulting in water infiltration into the basement. She suspected that the water was entering through the unsealed joints, causing moisture-related problems. Furthermore, the existing Waterguard system had become ineffective over time, leading to water seepage onto the carpet.
To tackle these challenges comprehensively, our team implemented a series of solutions. Firstly, we installed a full perimeter Waterguard system around the foundation to effectively manage water intrusion. Additionally, a new sump pump was installed in the pit to enhance water drainage. Lastly, we sealed the joints against the house using Nexus Pro, a reliable sealing product, to prevent water from infiltrating the basement.
By undertaking these measures, we ensured that Julie's basement was prepared for the desired renovations. The installation of the Waterguard system, along with the new sump pump and joint sealing, addressed the water-related issues, providing a secure and dry environment for future basement remodeling projects.