Before & After Photos

For this couple, realizing the low-quality sump pump they had recently paid for was no longer working was extremely stressful. This time around, they called Midwest. 

We were able to remove the old pump and backup system and install a new pump with a backup pump to ensure they wouldn't regret choosing Midwest for their waterproofing needs.

During routine maintenance of the TripleSafe system, we discovered several issues with its components. Specifically, the primary pump, the battery for the UltraSump, and the UltraSump itself were found to be malfunctioning. The customer expressed a strong desire to keep water out of the basement, particularly considering that she rents the property.

The property owner, Steve, emphasized the importance of promptly addressing basement issues and ensuring that all systems are in proper working order. Recognizing the significance of resolving these concerns, we proceeded to replace the primary pump and the battery. In the hopes that the battery was the root cause of the UltraSump's malfunction, we conducted a thorough flood test on the UltraSump. Unfortunately, the UltraSump still did not perform as expected, necessitating its replacement.

By replacing the faulty components and conducting thorough testing, we have taken the necessary steps to restore the functionality and reliability of the TripleSafe system. Both the customer and the property owner can now have peace of mind, knowing that the basement is adequately protected against water intrusion. Our commitment to addressing issues promptly and providing effective solutions reflects our dedication to ensuring the satisfaction and safety of our customers.

This homeowner has previously used our waterproofing services, however she did not replace her older sump pump at that time. The waterproofing solutions were working well for her, however her sump pump had stopped working, so she gave us a call. We had Service Technician Braydon Aker return to the homeowner's home with a new TripleSafe Sump Pump System ready to be installed. Once Braydon was able to install the TripleSafe, the homeowner was very happy with all of her waterproofing solutions. She was so appreciative of all the work we had done for her basement to be dry. Check our her new sump pump system!

This homeowner’s basement was flooded because the sump pump had stopped working while they were finishing it with drywall. They didn't want anything else to be ruined. We used the WaterGuard system with full-height CleanSpace, which would provide the best protection for the walls and drywall and prevent the mold you can see in the "before" picture from entering their home. We also installed a TripleSafe sump system to protect them if their pump ever fails.

If bowing walls are caught early enough, we can stop them in their tracks with a material that feels as light as a feather in your hand!

For this lucky customer, we did just that! Carbon Fiber Wall Straps are up to 10x stronger than steel, unobtrusive, and easy to work around when finishing your home!