Just watched your segment with Andy Larson. Enjoyed it with pride actually.The topic of my correspondence is the peerless ethics of Andrew Larson. Our LeafGuard System was installed about 1-1/2 years ago. We had a serious issue after the system was installed. As soon as Andrew was informed of this, he was on the phone to me immediately. This honest, kind and ethical man, could not have done more to keep us happy. He bent over backwards 200%, way above and beyond what we expected, to insure that we were more than satisfied with his company, his product, his people and himself. I'm in my 70's now and I have never in my life dealt with anyone so fully committed to their goal of 100% customer satisfaction. I was in the truck and auto service/sales business my entire life, and I know what a daunting endeavor it is to get to 100% customer satisfaction. Most would say impossible. But in my book, Andrew Larson achieves that every day.
Mike R. of Fitchburg, WI
Friday, November 15th