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Our customer needed to change his old sump pump. We advised him to install the TripleSafe 3 pumps in 1 system. The first pump operates under normal conditions, the second starts when there is a lot of water or in case that the first pump fails, and the third runs on battery power during power breakdown. Three pumps, three times more peace of mind!
Our client wanted to fix his sump pump system. After listening to our commercial on the radio, he decided to call us.
An appointment has been set up with our specialist. He moved to the level of our client and took the time to explain the solutions we provide.
In this case, a TripleSafe pump system was proposed. There are three pumps, a primary which is the main pump of the system. A second pump that activates if the water level shows beyond a certain threshold. A third that works with a backup battery in case there is a power outage.
Our client benefits from a quality sump pump system that ensures a dry basement, whatever the conditions.
This Knowlton client has a basement that is half an unfinished basement and half a crawl space. One of these two parts is an extension which was added after the construction of the house. When our client contacted us, she told us that water was seeping at the joint of the two parts between the space where there is a floor and where there is none.
In order to resolve the problem, we sent our specialist Peter to perform a complete inspection of the basement and crawl space to assess the problem and recommend the best solution that will solve the problem.
So we installed the WaterGuard interior drain system where the foundation was affected by water infiltration. Thus, the water which infiltrates at the junction of the two parts of the basement is intercepted and evacuated before it harms the space. Subsequently, the SuperSump sump pump system is installed in the ground in order to evacuate the water collected by the drain and the water present in the soil which seeks to leave.
Finally, the CleanSpace membrane, which is an ultra-resistant vapor barrier, is installed where water moistens the walls. When the foundation is built using concrete blocks, water infiltrates through the joints between the blocks and the water vapors pass through the pores, which humidifies the space.
Our customer who owns a software company in Saint-Etienne-de-Bolton was having problems with water infiltration in his basement that was affecting badly on his work and needed the interference of our company.
Our complete basement waterproofing system from our interior drain system 'The WaterGuard', to our SuperSump pump system, will block water vapor, traps leaks, and redirects and pumps that water away from your home.
PROBLEME
Right in the middle of his basement renovation project, he realized that through all his planning, he hadn't included any waterproofing renovation. This is such an important element to include. Mr Gary wanted us to come to show him the options for an optimal protection.
SOLUTION
He went with the drainage system WaterGuard, which comes with a lifetime warranty. This solution will protect the entire perimeter of the house, to make sure it captures all the water trying to get in, to then be removed outside of the basement. Mr Gary can now enjoy a dry basement, all year long.