Testimonials for Quality 1st Basement Systems

We chose this company because of the recommendation of Mrs. S. and their reputation of excellence. The installation crew were great people, and the inspector and his presentation were both outstanding. We would recommend you to friends and neighbors, and you can use us as a reference!

From Elliot to Kelly, both great personalities and great work done!

I'm in good hands. Very confident that Elliot knows what he's doing, and it's a super big job. He's totally taken out all of the stress of doing a major repair. I've never seen such great customer service skills. Thanks!

Found you in the Clipper Magazine.  Installation was done in a professional manner. Very satisfied.

Billy is just great!

The crew was good. I had questions and [Billy] answered all my questions.

Kim was tops in my book.  Very helpful, and i could tell she knew what she was talking about from my initial phone call with her.  The salesman and installers were great too. Very happy with my choice of your company

I was recommended to use this company and it's safe to say I would definitely choose this company again.

I am so impressed with your company. From sales who explained everything in a way I could understand to the installers. They arrived on time and when they were finished they cleaned up quickly and efficiently.

I had a very good experience with your office staff, and the presentation was informative. Your System Designer was very pleasant.

From start to finish this company exceeded my expectations. The salesperson who came out for the initial estimate was thorough and helpful. He explained everything I needed to know, answered all of my questions, and put absolutely NO pressure on me to make a decision. After I decided to go with your company, it was only about a day before they called to schedule the work. They were able to schedule the work for about a month from then. They completed the work in 2.5 days. They were sure to put down tarps for walking through my house and hauled out 100% of the debris from jack-hammering my concrete floors. I was thoroughly impressed from start to finish and highly recommend them!

From start to finish this company exceeded my expectations. We needed French drains, a Sump Pump, and some reinforcement done to one basement wall. The salesperson who came out for the initial estimate was thorough and helpful. He explained everything I needed to know, answered all of my questions, and put absolutely NO pressure on me to make a decision. After I decided to go with your company, it was only about a day before they called to schedule the work. They were able to schedule the work for about a month from then. They completed the work in 2.5 days. They were sure to put down tarps for walking through my house and hauled out 100% of the debris from jack-hammering my concrete floors. I was thoroughly impressed from start to finish and highly recommend them!

"If you're suffering with Iron Ochre, this is the company for you! I bought my house in 2019, and prior to the listing, the previous owners had "waterproofed the basement" and "installed a new french drain." Sounds great, right? Unfortunately, the company they used was sub-par at best, and I later realized the main reason they put in a new french drain was because the old one had been infiltrated by iron ochre. The previous company came out to do cleanings, but the problem continued to get worse. I met with multiple water proofing companies for their input on the matter and finally stumbled across this team – the only company in the area who mentions anything on their website about a solution to this nightmare of a problem. Matt Beck came out for the initial consultation and was exceptionally professional and understanding of the matter. He was very accommodating on the scheduling of the project and was able to put any concerns I had about iron ochre and their WaterGuard IOS product to rest. Come implementation, the installation team continued to deliver Grade A service. They were prompt and took every measure to cover the parts of my home at risk of getting messy during construction. The foreman, Anthoni, was very knowledgeable and communicated clearly throughout the process. The team was quick, respectful and finished up earlier than anticipated. I hope I never have to deal with french drain or iron ochre headaches on any future properties, but if i do, I know for certain I will be calling this team. Thanks for everything!"

I am very satisfied with the work completed by Quality 1st Basement Systems! My representative did a good job with his presentation it was very informative. I had been thinking about getting the basement waterproofed 4 months after we moved in. The installation team worked very well together. I chose to go with Quality 1st because they had a great price and service.