Testimonials for Quality 1st Basement Systems

After getting quotes from several companies, he found that Quality 1st was the most qualified company, because the technician was able to answer all his questions in a way that made perfect sense to him. They had the best solutions, their services and products were reasonably priced and the nationally-backed transferable lifetime warranty gave him extra assurance. Since having a full-perimeter drainage system and a powerful sump pump installed a year ago, the basement has remained dry through all sorts of wet weather, including some major storms. Charles is very happy with the results, and would highly recommend Quality 1st Basement Systems to anyone in NJ struggling with wet, leaky or flooding basements.

When Hurricane Irene hit the East Coast, Lisa E's finished basement in Middletown, NJ was flooded with over 6 inches of water. After dealing with the messy and costly cleanup process, Lisa decided to take every step necessary to prevent that from happening again. She began by calling a reputable and well-known local engineer who, after inspecting her basement, recommended an upgrade for the existing, failing sump pump and the installation of a full-perimeter drainage system inside the basement. Following the engineer's recommendation, Lisa proceeded to get quotes from four different local companies. One of the companies just didn't seem trustworthy, another was overpriced, and a third one had a very pushy salesperson, giving Lisa the impression that he cared more about making a sale than actually helping her solve her basement problems. Quality 1st Basement Systems was the fourth company to inspect and quote the job. The system design technician was very thorough in his inspection, very courteous and ready to answer all her questions. From that first contact, she knew she could trust Quality 1st to do a good job. She communicated her decision to the engineer and he was also quite pleased with her choice. The crews came on time, performed the job quickly and neatly, answering all Lisa's questions as they progressed. The basement has been bone dry ever since the job was completed, having survived some major storms, including Hurricane Sandy.

"My basement used to flood two to three times every year!" - says Michael C. from Eatontown, NJ. He often found himself scooping water off the basement floor and into the sump pit. After a couple of years dealing with this problem, Michael felt it was time to deal with it. That is when he decided to call Quality 1st Basement Systems for help. In this video h speaks about his experience as a customer, and his satisfaction with the service, products and results."It looks great down there! You go downstairs and not only is it bright but it is clean and the walls look great! There has been no flooding in my basement No regrets in having them do my work and I would highly recommend them to anybody who is looking for waterproofing in their basement.." - says Michael.

Joe J. first heard about Quality 1st Basement Systems, searching the internet. But before he called  for help, he researched the company thoroughly over the web,  to make sure they were the right contractors for the job. Quality 1st waterproofed their basement walls, installed a full WaterGuard interior drainage system, and the exclusive TripleSafe Sump Pump System, with not one but two backup pumps, including a battery-operated unit to keep the basement dry in case of power outages.   Joe J. was truly impressed with the work performed, and the level of professionalism  and expertise demonstrated by the whole crew. He is also really satisfied with the results, because his basement has been dry ever since. Even more so when his waterproofing system and the TripleSafe were put to the ultimate test: hurricane Irene. While all his neighbors' basements were flooded, the TripleSafe kept his basement completely dry!

Mrs. H. is a very savvy homeowner. She will never hire any company to work on her home without first checking their references, licenses, ratings with the Better Business Bureau, and their overall reputation. That is exactly what she did when her basement flooded and she needed a company to fix it. After researching a few waterproofing contractors, she felt that Tom Roman’s Quality 1st  Basement Systems was the company to trust when she needed to fix her home’s wet basement problems, because of their great local reputation. Quality 1st installed an interior drainage system and a sump pump system that has its own battery-operated backup pump, which has been keeping her basement dry even in times of prolonged power outages. She is very happy with the results and with the work performed. “It was done expertly, and the follow up each year is very good.” – Mrs. H said.

Tom R. first heard about Tom Roman’s Quality 1st Basement Systems through a neighbor who was very satisfied with the job performed by the company in his crawl space. Having crawl space problems of his own, Tom decided to give Quality 1st a call. “There doesn’t seem to be too many companies that really address crawl spaces. They accepted that challenge without a problem.” – said Tom, who also felt that the company had just the right products to address all this crawl space concerns. A drainage and sump pump system was installed to keep water from pooling under the house. The crawl space was then encapsulated and insulated to control moisture and prevent energy loss, making his home much more comfortable, especially in the wintertime. The sagging floors above the crawl space were stabilized and brought back to level with crawl space jacks. The work was performed quietly and in a timely manner, and the cleanup afterwards was very thorough. “Quality 1st Basement Systems promise a lot and they seem to back it up and deliver!” – concluded Tom.

Bill P.’s house in Staten Island had the typical, nightmarish crawl space: filled with water, infested with mold and terrible smells. That was until Tom Roman’s Quality 1st Basement Systems came and fixed his crawl space so effectively, Mr. P called it a “miracle.” “They were very quick, they were very neat, did a wonderful job and they were out of here in no time.” – he said.“They were very honest, very reliable, did a tremendous job, and the results were outstanding. It certainly added value to our home!”

The serviceman was very professional and yet didn't mind as my two young boys sat and watched and talked to him.

Very good in presentation and listened to our needs  

We were very impressed from the beginning.  All of our questions and concerns were answered.  The servicemen were  professional got right to work and informed us of what they were doing every step of the way.  Also we were treated with complete respect when we called and had a question.

I am writing on the behalf of the Wyndmoor at Woodbridge Condominium Association located in Woodbridge, NJ. Quality 1st Basement Systems has been waterproofing our basements since 1994.  Our community has 404 units and, over time, the basements have started to leak.  Each time a basement waterproofing issue arises, we have hired Quality 1st Basement Systems to correct the problem.  We had hired other companies before them, but Quality 1st was the only company able to handle the iron problem we have on the property.  Quality 1st Basement Systems also advised us to have a routine maintenance done to ensure that we do not have further problems.  In addition, Quality 1st Basement Systems has been hired for structural repairs.  The Board of Trustees and I highly Recommend Quality 1st Basement Systems for any waterproofing issues.  Our Association has used them for years and has not had any problems.  If you would like to see any of their work that they have done here, please contact them and make an appointmentSincerely yours

Dear Ken    Just wanted to let you know that my basement job is complete and I am very happy with the quality of work that was performed.  As you remembered, we had a very small water problem, but the suggestions you made as far as extend of the work and level of products needed (pumps,drains,etc.) were right on target.  We have had no problems since and now have the basement usable and not just "a room downstairs".    Your estimate was way below the competitors and I am very happy that I had you and your company recommended to me.    I will be letting anyone I know that was water problem in their basement all about your company specifically you as a sales representative.  Here's to a dry Spring!Thanks again.

We have the utmost respect for your company, i would highly recommend your firm.  Office staff was easy to talk to regarding my financing, which was a breeze to do, right to the point.  Mike is a wonderful salesmen, presentation was well presented and your workers were very pleasant and neat, would never know they came in my home.  My husband and I are very pleased thank you Quality 1st once again.

Dug a trench around perimeter of entire basement. Removed all debris. Installed a drain around entire perimeter of basement and sealed it with cement. Patched any/all cracks. Installed and sealed sump-pump, dehumidifier, outdoor drainage system. Installed a water-proof wall barrier and raised waterproof flooring. They cleaned up everything, showed up on time and finished the job on time! I love them! It was a worry free experience for me. The noise from the jack-hammer was very minimal, they cleaned up everything and took all the garbage with them. I had a wonderful experience. Very professional. I highly recommend them.

The installation crew was very polite and neat! Ken Peare was very confident and thorough and now our basement is always dry at our present location!