Our basement was damaged from the flooding of 2011. When I was told to get an estimate from a contractor for repairs, I only made one call. Thrasher has been exemplary throughout the entire process and customer service is beyond reproach. All the people from Deon-(sales rep) who worked tirelessly with me through the initial process, through the crews that were here, including Jose's crew (anchors) and Salvador's crew (waterproofing) they all did fantastic work and were very professional and answered all the questions about the work being done. Ray called and asked if he could bring a group being trained to the job site so they could learn about the processes, and I was glad I could help them out with that request. Andy was an incredible help to both crews and shows his concern for the work they are doing and shows the pride in the work they all do. I can not recommend Thrasher enough for the work they have done and the service they provide. They are the leader in the industry for all of the reasons above.
Todd M. of Council Bluffs, IA
Thursday, October 28th