Testimonials for MidAmerica Basement Systems

I was very satisfied with Doug Skinner, crew leader, and his crew of Devin and ReShawn with their work and professionalism. They were efficient and had a pleasant attitude. When a minor change in the installation of the system needed to be made, Doug calmly and quickly made arrangements to have an adjustment authorized. This is the type of professionalism that makes your company top rated. Fred Romane, company salesman, was knowledgeable and gave a good presentation of the company product. Enjoyable doing business with your company.

When I called to make my appointment for a yearly check-up of my pump the gal was SO NICE. Very chatty.... even though it was late on a Friday afternoon :) Nate installed two new pumps and a battery for me. He never minded my dumb questions and explained everything to me very thoroughly. I know have a better understanding of what my pumps actually do. Nate had a lot to clean up with my old pump and you can't even tell he was down there. I appreciate that!

Almost thirteen years ago, after I bought this home, I experienced flooding in the basement. When I bought the home I was told there had never been a problem with water in the basement. This was presumably affirmed by home inspectors, etc. Not true! I was blatantly lied to by the Realtor and the previous home owner, incidentally he built the home. I then did some research to locate a business that specialized in basement containment. Thus, Mid-America Basement Systems. Since the my first encounter, I have been very satisfied. The crew yesterday, Adao and Kyle McCarty, were very professional and complete in servicing my units. Thanks to them and your organization.

Tim Lopez was the technician for the yearly service on my waterproof system. Tim was on time, courteous and friendly. He answered all my questions very clearly, and I hope to see him again next year. I would highly recommend this company. After seeing ads on TV I called and a representative came to my home. This person explained what needed to be done and why. All the work was done with no unexpected problems or costs. They did the job on time and left me with no cleanup problems. It totally worked out well.  

I am very grateful That I picked the right company to do the job.  They were very professional. Our salesman was courteous, knowledgeable and true to his word.  Our Install crew, these 3 men, Mike Clementz, John, and Levi were professional, worked great with each other and told me I needed some electric things that needed taken care of. I was so happy to find this out and have already took care of the matter.  They cleared out things in the crawl space that I didn't know was in there, plus they needed to throw away. I chose your company because of the materials they sent relating to my problem, so I could read about what needs to be done. This I thought was great!  

I already have a lot of your products in my basement and they have worked out good for years. I upgraded to the Sani Dry Sedona. Adao Natario was very nice and explained how the SaniDry works.

Tim Lopez- What a wonderful gentleman!  I was super-pleased with his work, he’s a super-nice guy.  He’s an asset to MidAmerica Basement Systems.  

All aspects of service are great.  Mac was very knowledgeable, good natured and sincere. He helped us create the basement we wanted, convincing us that his knowledge of his products were even better than the ideas that we had come up with.  Mike Clementz is one of your most valuable assets. He is a workaholic and a perfectionist. He wants the job done to the customers satisfaction. Don't lose this guy!  The cleanup process was fast, efficient and complete. Especially appreciated the method used to break up cement keeping the dust at a minimum.

Met at QC Home show. Cole came to our home and gave us an estimate and detailed idea of what we were paying for and what to expect. Very knowledgeable! Richard and his crew came out and did a great job! They were very professional and worked in a timely manner to ensure our needs were addressed. We will definatley recomend to our friends and family! Thank you Cole, Richard and Crew!!

Justin Bailey went above and beyond! We needed the project done quickly.  He worked day and night to have it done in a week.  They did a very fast insulation in one day. Outstanding work! Very good job of cleaning inside and outside. Justin Baile was the main reason we chose MidAmerica Basement Systems.  With his presentation of the product and not trying to push anything we didn't need done. 

Mike Banks was extremely helpful with our questions and professional. He seemed genuine in understanding our problem and was very honest. The crew was very polite and helpful. They also cleaned the ice off my steps. They worked their tails off and were extremely curtious and made sure they wouldn't leave a mess. I can't say enough of how awesome they were.

When our design specialist came to our home for the first initial visit, he was very friendly and knowledgeable and was will to answer our many questions. When we decided to go forward with this and requested Bill and his crew, that wasn't a problem either. When Bill, Justin and Jamie arrived they were very friendly and professional. As far as we're concerned, they all deserve a WOW! Service award! What a great bunch of guys. We would recommend them to anyone. We are extremely happy with them and the job that they did.  

Very Professional from first point of contact to completion of job. Every one no matter what area, sales, office, working crew, were right on target and did their job well! I felt informed, included, taken care of by a very professional company! Cost of job I felt was very reasonable! Joe Sarb is Stellar! He matched my needs specifically and found a plan for me that fit my needs. Every detail he mentioned was going to happen, happened on the exact time line he gave! Outstanding sales person! What he preaches, happens! Justin Bailey -Stellar! Justin and his crew had excellent attitudes, are incredibly hard workers, worked as team members, were conscientious of my feelings and a crew I found to be very professional! They do laborious work, not easy work, and the whole time I did not hear one complaint, or negativity! Justin's calm and nice demeanor is definately a key to his crew working as team members, yet he is right along working with them and foremaning the job extremely well! Great job, Guys!  They left it almost cleaner then they found it! Excellent crew! They transformed my basement!