Testimonials for MidAmerica Basement Systems

Very kind and accommodating.  After the cleanup everything looked great.  We chose MidAmerica Basement Systems because it was the best price, good customer service, and kind people. The foreman and his assistant were top notch!

I chose MidAmerica Basement Systems because of the quality of th products and expanations of salesman.  Dan Garner presented the products available. His assessment of the problems at my home and the solutions we're appealing but I was unable to cover the cost and take advantage of the discount offered. 18 months later I was able to adjust the amount of work to be done and Dan was great to create a work plan that met the basement issues and my cost constraints. Dan was honest, knowledgeable and inspired confidence in the products and the company. Joe Passno was our crew leader. Joe sought answers to questions he had about installation in my type basement walls. He shared with me what answers he was seeking and the information he received. He was obviously much more confident about starting the process. Joe was training Ian. Ian was a willing student. Joe was patient and specific with Ian(from what I could tell). Very good process. Laying down tarps to put the dirt on was so very considerate. They also asked where I wanted the extra dirt placed during cleanup. Impressive. The work done was complete and thorough.  

Close proximity of an aged large maple tree and property line suggested Midamerica's technique represented the most reasonable choice for success.  We had Powerbraces and Carbon Armors installed.  Our installation crew worked hard and were very professional. 

I chose MidAmerica Basement Systems because of the sight of your service vehicles all over the area and comments from neighbors on what good work was done to fix their problems. The office staff was very polite, friendly, and very professional. They were very detailed and informative and follow-thru with stuff. I thought the rep was very polite and informative. His presentation was very helpful in making my choices. The presentation was very helpful in showing me how to FIX my problem. The installation crew was really good!! The crew and foreman, Alec, was well informed of the procedures and showed good workmanship. 

My call representative was pleasant and knowledgeable.  Mike did a great job of analyzing and explaining my problem.  James and Thomas did a great job in some really tough weather - Thanks Guys! I was completely satisfied with the cleanup.  We've had work done by your company before and have been completely satisfied.

Mike Clementz and Oscar did an amazing job. Excellent workmanship and great at explaining the process. They also did an excellent job with the cleanup.  Mike Banks did an excellent job on explaining what causes the wall to bow and the process to correct the problem.

From sales to installation, nothing but professionalism. Responsive to my questions.  Thorough information on what was required to correct my basement wall.  James Donaldson and David were very efficient installing the power braces. Checked to make sure I was satisfied with their work.  Everything was cleaner than before they started the job.

I really appreciated the professional knowledge demonstrated by your staff, and my sales person took time to explain the process to me.

This company had the best price in the area!  They were very professional and polite.  Thank you!

I had a great experience with you before which made me come back to you with other problems.  The job was done very quickly and I was very satisfied with the crew. You gave me very helpful information in the packet that really helped me decide what I wanted done.

From the representative, to the ladies in the office, to the contractor, everyone was great and helpful. Mac was great! He was very friendly and was willing to come to the house any time to answer any questions or re-explain the process.

Kali was very knowledgeable and had great ideas.  I liked the fact that we had different options; it made our decision to hire MidAmerica that much easier.  The installation crew was great.  They were on time plus it only took one day to fix our basement. 

Marty was very helpful and kept to his word.  Mike and Marty both were able to answer any of my questions throughout the installation process.  The installation crew was very considerate of my home and did a great job cleaning up. I really liked the idea that you came when I needed you.

Kali was very positive!  Kenny and the rest of the crew was great, they were very pleasant to work with.  I was very pleased with the job MidAmerica Basement Systems did.

These guys were amazing! They ran into an unexpected situation when they dug about half way down to the footings. When we built the house 17 years ago the original contractor took a short cut that resulted in the current problem. Pete and Doug were able to assess the problem and figure out how to resolve it. The repair was successful.