With over 30 years of operational leadership—including 20 years as a restaurant General Manager and more than a decade as an Operations Manager at SERVPRO—Mark brings a strong focus on structure, communication, and service to his role as Project Manager at Klaus Larsen Roofing.
A new roof is one of the largest financial investments a homeowner makes, and the process can be stressful. To Mark, exceptional customer service isn't just about the final product—it's about proactive communication, minimizing anxiety, and seamlessly managing expectations from the initial tear-off to the final inspection.
Originally from Southbridge, Massachusetts, Mark is the proud parent of his son, Kyle. In his free time, he enjoys golfing and spending quality time with family and friends.